Cancellation & Refund Policy

Cancellation and Refund Policy

At Kajar India Export, we strive to ensure that our customers are satisfied with their purchases. Please read our cancellation and refund policy carefully.

Order Cancellation

Orders can be canceled within 24 hours of placing the order.

After 24 hours, cancellations may not be accepted as the order might be in the processing stage.

To cancel an order, please contact our customer support team at info@kajarindiaexports.com

Refunds

Refunds are applicable only for products that are defective or damaged upon delivery.

To request a refund, you must notify us within 7 days of receiving the product.

Once the returned product is inspected and verified, refunds will be processed within 7-10 business days. Refunds will be made to the original payment method used during the purchase.

Non-Refundable Items

Products that are customized or made-to-order cannot be refunded unless they are defective or damaged.

Shipping charges and any other applicable fees are non-refundable.

Return Process

To initiate a return, please contact our support team at info@kajarindiaexports.com

Returned products must be unused, in their original packaging, and include all accessories or documentation that was shipped with the product.

Exchange Policy

We offer exchanges for defective or incorrect products. To request an exchange, please notify us within 7 days of receiving the product.

Exchanges will only be processed once we receive and inspect the returned product.

Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or credit card company. Refunds can take several business days to be reflected in your account.